On the subject of names . . .
#1 Early Settler Cottage
101 | Osage Indians
Among our first settlers, the Osage had a great culture and traded with the white settlers.
102 | Polly Phillips
Perhaps Hermann's first innkeeper, Polly kindly took in the 17 members of the Settlement Society who decided to get a jump on the rest of the group and arrived on the last steamboat from St. Louis in December, 1837.103 | George Bayer
104 | Edward Muehl and Jacob Graf
Editors of the first Hermann newspapers, Muehl and Graf were known for their staunch anti-slavery positions
201 | Captains Heckmann
202 | Dorothy Heckmann Shrader
#3 Wine Cottage
301 | Hermann Winemakers
302 | Charles Manwaring
#4 Monument Cottage
401 | Charles Eitzen
402 | George Johnson
#5 Legacy Cottage
501 | Ed Kemper
502 | Anna Kemper Hesse
Whether you choose a room at the inn or in a private cottage overlooking the river, please come see us soon. It would be a shame to miss Hermann in springtime.
Your Innkeepers,
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1 comments:
The following has been submitted to the Better Business Bureau in St. Louis, MO to address my concerns with Terry Hammer:
Terry Hammer, who owns Hermann Hill, at first appeared very willing to work with my fiancée and I as we considered his venue, Hermann Hill, for our wedding site. However, as we moved through the negotiations, contrary to Terry's reassurance that he and his staff only strive to provide outstanding customer service, it became apparent that Terry's ONLY concern was for his bottom line. He indicated to me verbally on one occasion, "You can be assured that we are going to take advantage of our brides and grooms and gouge them for all we can." In addition, Terry did NOT like being questioned on his terms and conditions in the contract and accused me of asking my questions so I could begin my own business. This was far from the truth as I was just a bride looking for a wedding venue. I expressed several times that I was paying for my wedding myself and needed to understand the details on the pricing so I could plan accordingly. Terry had no compassion for my situation and disrespectful negated my concerns and questions. Throughout several discussions, Terry continued to be condescending, rude, and VERY shady about his pricing. However, I was willing to overlook his demeanor and move forward with a contract.
On February 16, 2009, I signed their contract still unaware of his actual prices and submitted my $1000 check. In the contract, I requested two proposed changes to clarify what I thought we had agreed to concerning his unclear pricing. A week later and no response from Hermann Hill, I inquired as to if the contract check had been received so I could move forward with my save the date announcements. Terry responded via email that we were not going to be able to work together and wished us luck in finding a wedding venue. After several follow up conversations with Terry asking for further understanding and not receiving any clear concise answers, I decided to part ways with Terry Hammer and Hermann Hill. Terry and his staff indicated several times they had returned my check. However, it is now March 18 and I have still not received my returned check. After several attempts in contacting not only Hermann Hill's wedding coordinator, as well as, Mr. Hammer, himself, both the wedding coordinator and Terry have stopped responding to my requests for information.
In addition to these concerns, I question Terry's business plan and truth in dealing with his customers. Terry seems to hide what costs are involved in hosting a wedding at Hermann Hill and is less than forth coming about included costs. The practice to dictate most vendors, up charges the vendor's list price, and then charge gratuity on an up charge of that list price is very alarming. The reason this became an additional issue for me is because I had direct conversations with a preferred cake vendor who indicated this was their practice. I went directly to the cake vendor to obtain pricing again to take into consideration for my budget, as Terry would not provide the answers. When I again questioned Terry to confirm or deny this practice, the answer was again unclear and vague. This left upon me the impression that Terry was hiding something from his customers and again not truthful in his business.
If these are acceptable business practices, I would not do business nor recommend anyone to any of the three businesses he owns in Hermann (Ford dealership, Hermann Hill wedding venue and chapel, and Hermann Inn and Village).
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